|
Protecting Your Privacy
Urban Sushi is committed to providing you with the highest
levels of customer service. This includes protecting your privacy.
Set out below is information that Urban Sushi is required to
communicate to its customers.
Your personal information
Personal information held by Urban Sushi may include your name,
current and previous addresses, telephone/mobile phone number,
email address.
How we collect personal information
Urban Sushi collects personal information directly from you, when
you provide information by phone or by fax, or when you submit your
personal details through Urban Sushi's web sites, i.e.
www.urbansushi.com
How we use your personal
information
Your personal information may be used to:
• verify your
identity and order;
• administer and
manage those services, including charging, billing and collecting
debts;
• inform you of
ways the services provided to you could be improved;
• conduct
appropriate checks for credit-worthiness and for fraud;
• research and
develop Urban Sushi's services;
• gain an
understanding of your information and communication needs in order
for Urban Sushi to provide you with a better service; and
When we disclose your personal
information
In order to deliver the services you require, Urban Sushi may
disclose your personal information to organisations outside of
Urban Sushi. Your personal information is disclosed to these
organisations only in relation to Urban Sushi providing its
services to you. These organisations may carry out Urban
Sushi's:
• customer
enquiries;
• mailing
operations;
• billing and
debt-recovery functions;
Urban Sushi takes reasonable steps to ensure that these
organisations are bound by confidentiality and privacy obligations
in relation to the protection of your personal information.
In addition, Urban Sushi may disclose your personal information
to:
• your
authorised representatives or your legal advisers (e.g. when
requested by you to do so);
•
credit-reporting and fraud-checking agencies;
• credit
providers (for credit related purposes such as credit-worthiness,
credit rating, credit provision and financing);
• Urban Sushi's
professional advisers, including its accountants, auditors and
lawyers;
• government and
regulatory authorities and other organisations, as required or
authorised by law; and
Urban Sushi's web sites
Urban Sushi provides products and services via its various web
sites. When you visit Urban Sushi's sites, its web servers record
anonymous information such as the time, date and URL of the
request. This information assists Urban Sushi to improve the
structure of its web sites and monitor their performance.
Urban Sushi may use 'cookies' on various web sites. Cookies are
an industry standard and most major web sites use them. A cookie is
a small text file that our web sites may place on your computer.
Usually, cookies are used as a means for Urban Sushi's web sites to
remember your preferences. As such, cookies are designed to improve
your experience of Urban Sushi's web sites.
In some cases, cookies may collect and store personal
information about you. Urban Sushi extends the same privacy
protection to your personal information, whether gathered via
cookies or from other sources. You can adjust your Internet browser
to disable cookies or to warn you when cookies are being used.
However, if you disable cookies, you may not be able to access
certain areas of our web sites or take advantage of the improved
web site experience that cookies offer.
Urban Sushi also collects Internet Protocol (IP) addresses. IP
addresses are assigned to computers on the internet to uniquely
identify them within the global network. Urban Sushi collects and
manages IP addresses as part of the service of providing internet
session management and for security purposes.
Help us to ensure we hold accurate
information
Urban Sushi takes all reasonable precautions to ensure that the
personal information it collects, uses and discloses is accurate,
complete and up-to-date. However, the accuracy of that information
depends to a large extent on the information you provide. That's
why Urban Sushi recommends that you:
• let Urban
Sushi know if there are any errors in your personal information;
and
• keep Urban
Sushi up-to-date with changes to your personal information such as
your name or address.
If you are a subscriber to one of Urban Sushi's online products
or services, you may change your personal details by contacting
Urban Sushiat +1 604 783 4889 orinfo@urbansushi.com
You can access your personal
information
You have a right to access your personal information, subject to
some exceptions allowed by law. If you would like to do so, you
will need to put your request in writing for, security reasons, and
either send it by mail to Urban Sushi at 909 Dunsmuir Street,
Vancouver, BC, V6C 1A8 or by facsimile to +1 604 806 6281 or by
email to info@urbansushi.com
Urban Sushi reserves the right to charge a fee for searching for
and providing access to your information.
Terms and
Conditions
Return
Policy | 